Privacy Policy (Candid Creative)

At Candid Creative (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit https://candidcreative.cc (the “Website”) or work with us through our creative and marketing services (the “Services”). By using our Website or Services, you agree to the practices described below.

1. What We Collect

Personal Information
Information you provide voluntarily, such as your name, email address, phone number, billing details, and any data submitted through forms, inquiries, contracts, or purchases.

Non-Personal Information
Technical data such as IP address, browser type, device type, operating system, referring pages, and how you interact with our Website. This helps us understand usage and improve performance.

Cookies & Similar Tracking Technologies
We may use cookies, pixels, beacons, and similar tools to improve functionality, remember preferences, measure performance, and support marketing (where permitted).

2. How We Use Your Information

We use the information we collect to:

  • Deliver Services: respond to inquiries, provide support, fulfill deliverables, process payments, and manage client relationships.

  • Communicate with You: send updates, respond to messages, and provide service-related notifications.

  • Improve & Optimize: analyze usage, improve our Website, refine offers, and enhance user experience.

  • Marketing & Promotions: send newsletters, offers, and SMS messages if you opt in.

  • Compliance & Protection: meet legal obligations, prevent fraud, enforce agreements, and resolve disputes.

3. Sharing Your Information

We only share your information when necessary and with trusted parties:

  • Service Providers: vendors that help us run our business (e.g., hosting, payment processors, email/SMS providers, analytics tools). They can only use your data to perform services for us.

  • Legal Requirements: disclosure may occur if required by law, court order, or to protect our rights, safety, or the public.

  • Business Transfers: if Candid Creative is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred.

We do not sell or rent your personal information.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion (subject to legal or contractual obligations)

  • Opt out of marketing emails (via unsubscribe links or by contacting us)

  • Opt out of SMS messages (see Section 6)

  • Request a copy of your data in a portable format

  • Object to or restrict certain processing in some circumstances

To exercise these rights, contact us at info@candidcreative.cc.

6. SMS Messaging Policy (Opt-In and Opt-Out)

If you provide your mobile number and opt in, you agree to receive SMS messages from Candid Creative. Messages may include service updates, reminders, announcements, or promotional offers (if applicable).

Opting In: You must voluntarily provide your number and consent to receive messages. Consent is not required for purchases.

Message Frequency & Rates: Frequency may vary. Standard message and data rates may apply.

Opting Out: Reply STOP to any message to unsubscribe. A confirmation will follow, and you will no longer receive messages (except where legally required).

Help & Support: Reply HELP to any message or email us at info@candidcreative.cc.

We do not share your mobile number with third parties for marketing purposes.

7. Cookies & Tracking

Cookies help personalize your experience and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain features.

  • Essential Cookies: required for core functionality

  • Performance Cookies: help us understand usage and improve the site

  • Marketing Cookies: may deliver more relevant advertising (where permitted)

8. Third-Party Links

Our Website may contain links to third-party sites we do not control. We are not responsible for their content or privacy practices. Review their policies before sharing personal information.

9. Children’s Privacy

Our Website and Services are not intended for children under 13, and we do not knowingly collect information from children. If discovered, such information will be deleted.

10. International Data Transfers

If you access our Website or Services from outside your country, your information may be processed and stored in jurisdictions with different privacy laws than your own.

11. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated effective date. We encourage you to review it periodically.

12. Contact Candid Creative

If you have questions about this Privacy Policy or our data practices, contact us:

Email: info@candidcreative.cc
Website: https://candidcreative.cc